Who Moved My Cube? - Harvard Business Review 2/9/11 9:58 Who Moved My Cube? by Anne-Laure Fayard and John Weeks The desire in Brief Casual interactions among employees supercharge trust, cooperation, and innovation, and companies have devised impolite floor plans and common areas to encourage them. yet such efforts can buoy easily backfire. Spaces, whether sensible or virtual, invite interaction further if they properly balance threesome factors, or affordances. Proximity Designs moldiness drive traffic to divided infinites and give people reasons to remain. centrally located areas containing shared resources such as photocopiers and coffee machines do this well. For virtual workers, continuously sacrifice video links and second base messaging let a sense of proximity. Privacy mickle must obtain confident that they can converse without cosmos interrupted or overheard. They must also be adequate to(p) to avoid interacting when they compliments to. Alcoves lend cover to public spaces. fire up policies about(predicate) who has access to which communications help protect privacy online. authority Company leadership and culture, as well as the space itself, must convey that occasional conversation is encouraged. well-heeled piece of furniture and obviously work-related machines such as photocopiers help get outdoor(a) that signal.
In addition, leaders should model desired behaviors in some(prenominal) physical and virtual spaces. Artwork: Geoffrey Cottenceau and Romain Rousset, Vide-carton, 2006 Managers once discouraged, even forbade, casual interactions among employees. To some(pr enominal) bosses, chitchat at the watercoole! r was just a blatant distraction from work. Today we know that chance encounters and conversations on the art further cooperation and innovation, and companies craft their floor plans and cultures with this in mind. The results have been moveand a lot disappointing. Consider the experience of Scandinavian Airlines (SAS). In 1987 the ships company redesigned its headquarters around a central http://hbr.org/2011/07/who-moved-my-cube/ar/pr page 1...If you want to get a full essay, enunciate it on our website: BestEssayCheap.com
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